Terms & Policies

AureliaLogicLabs, located at Calle de Atocha 80, Madrid, Centro, España, ("we," "our," or "us") is committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR) and the Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

1. Data Controller

The data controller responsible for your personal data is AureliaLogicLabs. For any privacy-related inquiries, you may contact us at [email protected] or write to our registered address at Calle de Atocha 80, Madrid, Centro, España.

2. Personal Data We Collect

We collect and process the following categories of personal data:

• Contact Information: Name, email address, phone number, and postal address provided through our contact forms or direct communications.
• Technical Data: IP address, browser type and version, operating system, device identifiers, and access timestamps collected automatically through server logs.
• Communication Data: Content of messages, emails, and inquiries submitted through our website or direct channels.
• Cookie Data: Essential session cookies required for website functionality and user preference persistence.

3. Legal Bases for Processing

We process your personal data under the following legal bases as defined in Article 6(1) GDPR:

• Consent (Art. 6(1)(a)): Where you have given explicit consent for specific processing purposes.
• Contract Performance (Art. 6(1)(b)): Where processing is necessary for the performance of a contract to which you are a party, or for pre-contractual measures taken at your request.
• Legitimate Interest (Art. 6(1)(f)): Where processing is necessary for our legitimate interests, such as website security, service improvement, and fraud prevention, provided these interests are not overridden by your fundamental rights.

4. Purposes of Data Processing

Your personal data is processed for the following specific purposes:

• Responding to inquiries and providing requested information about our CMS development services.
• Managing contractual relationships and delivering agreed-upon services.
• Ensuring website security, preventing abuse, and maintaining system integrity.
• Complying with legal obligations under EU and Spanish law.
• Sending transactional communications related to active projects or services.

5. Data Sharing and Recipients

We do not sell, rent, or trade your personal data. Your data may be shared with the following categories of recipients solely for the purposes outlined in this policy:

• Infrastructure Providers: Cloud hosting and email service providers who process data on our behalf under Data Processing Agreements (DPAs).
• Payment Processors: Stripe and related payment service providers who handle transaction data under PCI-DSS compliance.
• Legal Authorities: Public authorities and regulatory bodies where disclosure is required by law or court order.

6. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, adequacy decisions, or Binding Corporate Rules as applicable under Chapter V of the GDPR.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Contact Form Data: Retained for 24 months from the date of submission, unless an ongoing business relationship exists.
• Contract Data: Retained for the duration of the contractual relationship plus 6 years in compliance with Spanish commercial record-keeping obligations.
• Server Logs: Automatically purged after 90 days.
• Cookie Data: Session cookies expire on browser close; persistent cookies expire after 12 months.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (TLS 1.3), access control mechanisms, regular security assessments, and employee training on data protection practices. In the event of a personal data breach that poses a high risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform you without undue delay as required by Articles 33 and 34 GDPR.

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access (Art. 15): Obtain confirmation of whether we process your data and receive a copy of such data.
• Right to Rectification (Art. 16): Request correction of inaccurate or incomplete personal data.
• Right to Erasure (Art. 17): Request deletion of your personal data where there is no compelling legal ground for continued processing.
• Right to Restriction (Art. 18): Request limitation of processing in specific circumstances.
• Right to Data Portability (Art. 20): Receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object (Art. 21): Object to processing based on legitimate interests, including direct marketing.
• Right to Withdraw Consent (Art. 7(3)): Withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

10. Changes to This Policy

We reserve the right to update this Privacy Policy to reflect changes in our data processing practices or legal requirements. Any material changes will be communicated through our website and, where appropriate, by direct notification to affected individuals.

This Cookies Policy explains how AureliaLogicLabs, located at Calle de Atocha 80, Madrid, Centro, España, uses cookies and similar technologies when you visit our website, in compliance with Article 13 of the EU ePrivacy Directive (2002/58/EC) and the Spanish Law on Information Society Services (LSSI-CE).

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They enable the site to recognize your device, store preferences, and improve your browsing experience. Similar technologies include local storage and session storage mechanisms.

2. Cookies We Use

Our website uses only strictly necessary cookies required for core functionality:

• Session Cookies: Essential cookies that maintain your browsing session and ensure proper page rendering. These are automatically deleted when you close your browser.
• Cookie Consent Preference: A persistent cookie (stored via localStorage) that records your cookie acceptance choice for 12 months, preventing the consent banner from reappearing on subsequent visits.

We do not use analytics cookies, advertising cookies, social media cookies, or any third-party tracking cookies on this website.

3. Third-Party Services

Our website may embed content from third-party services (such as Google Maps) which may set their own cookies. These third-party cookies are governed by the respective privacy policies of those providers. We recommend reviewing Google's privacy policy at policies.google.com/privacy for information on how Google handles map-related data.

4. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing may affect website functionality. Instructions for managing cookies in common browsers:

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Privacy, Search, and Services > Cookies

5. Changes to This Policy

We may update this Cookies Policy to reflect changes in technology or legislation. The latest version will always be available on this page with the effective date clearly indicated.

AureliaLogicLabs, registered at Calle de Atocha 80, Madrid, Centro, España, provides the following refund and cancellation terms governing all service engagements. This policy applies to all clients engaging our CMS development, infrastructure, and consulting services.

1. Project Cancellation by Client

Clients may cancel a project at any time by providing written notice to [email protected]. The following terms apply:

• Before Work Commences: Full refund of any advance payment within 14 business days, less any non-recoverable third-party costs already incurred.
• During Active Development: Payment is retained for all completed work up to the date of cancellation. Any remaining balance from advance payments is refunded proportionally based on project milestones completed.
• After Final Delivery: No refund is available once the final deliverable has been accepted and deployed. Clients retain a 14-day review period from delivery to report defects.

2. Milestone-Based Billing

Projects exceeding 1,000€ are billed in milestone increments as defined in the project proposal. Each milestone payment becomes due upon completion and client approval of that milestone's deliverables. Milestone payments for completed work are non-refundable.

3. Defect Resolution

If delivered work materially deviates from the agreed specifications documented in the project proposal, AureliaLogicLabs will, at its option, remedy the defect at no additional cost or issue a proportionate refund for the affected deliverable. Defect claims must be submitted in writing within 14 calendar days of delivery.

4. Non-Refundable Items

The following are not eligible for refund:

• Third-party software licenses, hosting fees, or domain registration costs already procured.
• Consulting hours and strategy sessions already delivered.
• Work completed under change requests approved in writing by the client.

5. Dispute Resolution

Any disputes arising from this refund policy will be governed by Spanish law and subject to the exclusive jurisdiction of the courts of Madrid, España. Both parties agree to attempt amicable resolution through direct communication before initiating formal proceedings.

These Terms of Service ("Terms") govern the use of services provided by AureliaLogicLabs, located at Calle de Atocha 80, Madrid, Centro, España ("Provider," "we," or "us"). By engaging our services, you ("Client") agree to be bound by these Terms.

1. Scope of Services

Services are defined exclusively by the written project proposal or statement of work (SOW) agreed upon by both parties. Any services, features, or deliverables not explicitly documented in the approved proposal are outside the scope of this agreement. Changes to scope must be documented through a formal change request process.

2. Payment Terms

Payment terms are specified in each individual project proposal. Unless otherwise agreed:

• An advance payment of 50% of the total project fee is required before work commences.
• The remaining 50% is due upon final delivery and acceptance of all deliverables.
• Invoices are payable within 14 days of issuance via the payment methods specified in the proposal.
• Late payments incur a statutory interest rate of 8% per annum plus a 40€ fixed compensation as established under EU Directive 2011/7/EU on late payments in commercial transactions.

3. Intellectual Property

Upon receipt of full payment, AureliaLogicLabs assigns to the Client all intellectual property rights in the final deliverables, including source code, design assets, and documentation. AureliaLogicLabs retains the right to use general methodologies, frameworks, and know-how developed during the engagement for future projects. Pre-existing code libraries and tools used in the deliverables remain the property of AureliaLogicLabs with a perpetual, irrevocable license granted to the Client for use within the scope of the delivered project.

4. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary information disclosed during the engagement. This obligation survives the termination of this agreement for a period of 3 years. Confidential information shall not be disclosed to third parties without prior written consent, except as required by law.

5. Warranties and Limitations

AureliaLogicLabs warrants that all deliverables will materially conform to the specifications documented in the approved project proposal for a period of 30 days following final delivery ("Warranty Period"). During the Warranty Period, defects attributable to deviations from agreed specifications will be remedied at no additional cost. AureliaLogicLabs does not warrant uninterrupted or error-free operation of third-party services, hosting environments, or browser compatibility beyond those specified in the proposal. In no event shall AureliaLogicLabs's total liability exceed the total fees paid by the Client under the applicable project agreement.

6. Limitation of Liability

To the maximum extent permitted by applicable law, AureliaLogicLabs shall not be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with the provision of services under these Terms.

7. Termination

Either party may terminate this agreement with 14 days' written notice. In the event of termination, the Client is obligated to pay for all work completed up to the date of termination. Provisions regarding confidentiality, intellectual property, and limitation of liability survive termination.

8. Governing Law and Jurisdiction

These Terms are governed by the laws of Spain and the European Union. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Madrid, España.

9. Changes to These Terms

AureliaLogicLabs reserves the right to modify these Terms at any time. Changes become effective upon publication on this page. Continued engagement of our services after publication constitutes acceptance of the modified Terms.